SHIPPING

US DOMESTIC SHIPPING

Shipping Policy

At Black Swan Tattoo Company, we want to make sure your order arrives safely and in a timely manner. All orders are shipped via USPS Ground Advantage, a reliable and cost-effective service as a small business.

Processing Time

  • Orders are processed within 1–3 business days after your purchase is completed.

  • You will receive a confirmation email with tracking information once your package has shipped.

Shipping Method & Delivery Time

  • We ship all orders through USPS Ground Advantage.

  • Estimated delivery time is 2–5 business days depending on your location.

  • Delivery times may vary slightly due to holidays, weather conditions, or USPS service delays.

Shipping Rates

  • Shipping costs are calculated at checkout based on your order size and destination.

  • We currently ship within the United States only.

Order Tracking

Once your order ships, you will receive an email with your USPS tracking number so you can follow your package every step of the way.

Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please reach out to us via our contact form or via email at blackswantattoocompany@gmail.com. We’ll be happy to help resolve the issue.

30-Day Money Back Guarantee

30-Day Money Back Guarantee

We’re confident you’ll love your Black Swan Tattoo Company products — but if you’re not fully satisfied with your results, we’ve got you covered.

  • We offer a 30-day money back guarantee from the date your order was shipped.

  • If you don’t love your results, simply contact us at [your support email] within 30 days to discuss your experience and request a refund.

  • We’ll guide you through the return process so we can issue your refund once the product has been returned.

  • Please note: Shipping costs are non-refundable, and customers are responsible for return shipping fees.

Our goal is to make sure you feel confident in your purchase and in our products. If you have any questions, reach out — we’re here to help!

email us at : blackswantattoocompany@gmail.com